On July 14, 2025, a new Federal Trade Commission (FTC) rule was supposed to go into effect for any business selling or offering auto-renewing memberships. That rule was struck down by an appellate court and it will not be enforced. However, following the three steps below are still best practices for your customers. We'd encourage you to consider updating your pages.
We will be automatically updating our current opt-in field language to be more helpful for your customers. They will see this additional text whenever the "auto-renew" option is enabled on a membership field.
Please auto-renew my membership. I understand the membership fee will be charged based on the frequency above. I can cancel my membership by creating an online account or with links provided in my confirmation email.
Here are three steps you should take:
Disable "Require Auto-Renewal"
If you are using the auto-renew feature in memberships, you should turn off the require auto-renew. This rule requires customers to give consent (check the box) to opt-in. The checkbox should not be automatically selected.
Enable Account Center
Customers will need to be able to cancel their memberships at any time using your page. Enabling Account Center allows your customers to easily do this and provides links in confirmation emails. Click here to learn how to enable the Attendee Account Center in RegFox.
Enable A Link In Header/Banner Controls
Your customers will need a way to access the Account Center from your page. Follow the steps below. Click here to learn how to enable the Attendee Account Center login link on your RegFox pages.
We will continue to review changes from the FTC and will publish additional guidance on this page.