Accounting can be a challenge when transactions are varying amounts and fractions on the dollar. Our Dynamic Fee Calculator feature simplifies the accounting process to provide you face value of your tickets, resulting in whole-dollar payouts.
When you enable our Dynamic Fee Calculator, it will charge your registrants a fee to fully cover any costs and then send you the full face value of the registration and other items in the order.
When passing fees to customers, the total fee includes the standard RegFox fee ($0.99 + 1% per paid registrant, up to $4.99), plus 3.5% applied to each item and the RegFox fee. The Dynamic Fee Calculator charges 3.5% to cover the $0.30 per transaction fee on a Webconnex Payments transaction and reliably issue face value deposits across all uses of RegFox—including donations, merchandise, and coupons.
Jump to...
Enable Dynamic Fee Calculator
From the Pages screen, click the pencil icon the page you'd like to edit
Hover over the Settings tab in the top menu bar
Select Basic Settings
Click "Pass on fees to buyers at checkout"
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
3 important notes on using the Dynamic Fee Calculator
Dynamic Fee Calculator is only available when processing through Webconnex Payments. We do not recommend using this with a custom payment processor. This is because Webconnex Payments allows for subtracting fees from the transaction directly prior to payout. If you are using your own payment processor, this feature will charge the buyer more, but the full transaction amount will go to you and we will not be able to provide deposits net of fees.
We strongly recommend removing any other fees from your page when using this feature to avoid over-charing your customers.
The payment processing fee is increased by .6% to cover the $0.30 per transaction fee on Webconnex Payments transactions and properly cover every scenario and calculation (this is charged to the registrant, not you).
Dynamic Fee Calculator Examples and Calculations
Your event can choose to use the Dynamic Fee Calculator to pass fees on to your registrants, or absorb the fees yourself. Below is a breakdown of the fees registrants pay when using the Dynamic Fee Calculator, as well as the fees your event will pay if you choose to absorb them.
Dynamic Fee Calculation Fees
Dynamic Fee Calculation Fees
When passing fees to customers, the total fee includes the standard RegFox fee ($0.99 + 1% per paid registrant, up to $4.99), plus a 3.5% processing fee applied to each item and the RegFox fee. This fee covers all the registration and transaction fees by both RegFox and Webconnex Payments.
Here are a few examples of how to calculate the fees:
Example 1: Fees for One $50 Registration
Example 1: Fees for One $50 Registration
The registrant purchases a $50 registration option for your event. Here is a breakdown of the fee this registrant will pay when the fees are passed onto the buyer.
1. RegFox Fee
RegFox fees: $0.99 + 1% per paid registrant, up to $4.99
RegFox fees: $0.99 + [1% * 50]
RegFox fees: $.99 + .50
RegFox fees: $1.49
2. Processing Fees
When passing on fees to buyers, our system applies a 3.5% processing fee to every financial item, including the RegFox fee. The fee per item is rounded to the nearest cent. Here is a breakdown of the processing fees for this registration.
Item | Price | 3.5% DFC | Qty | Fee |
Registrant | $50 | $50 * .035 | 1 | $1.75 |
RegFox Fee | $1.49 | $1.49*.035 | 1 | $.05 |
Total Fee | $1.80 |
3. Total Payment with Fee
Total at Checkout: Order Total + RegFox Fee + Processing Fees
Total at Checkout: $50 + $1.49 + $1.80
Total at Checkout: $53.29 (additional fee of $3.29 passed on to buyer)
4. Payout
The registrant's credit card is charged $53.29 and appears as one charge on their credit card
Before your direct deposit, all fees are deducted in reverse order.
Payout: $53.29 - $1.80 - $1.49
Payout: $50
Example 2: Fees for Two $50 Registrations
Example 2: Fees for Two $50 Registrations
A registrant registers two people for your event. Both registrants purchase a $50 registration, for a total order of $100. Here is a breakdown of the fees the registrants pay when the fees are passed onto the buyer.
1. RegFox Fee
RegFox fees: $0.99 + 1% per paid registrant, up to $4.99
RegFox fees per registrant: $0.99 + [1% * 50]
RegFox fees per registrant: $.99 + .50
RegFox fees per registrant: $1.49
RegFox fees for 2 Registrations: $2.98 ($1.49 * 2)
2. Processing Fees
When passing on fees to buyers, our system applies a 3.5% processing fee to every financial item, including the RegFox fee. The fee per item is rounded to the nearest cent. Here is a breakdown of the processing fees for this registration.
Item | Price | 3.5% DFC | Qty | Fee |
Registrant | $50 | $50 * .035 = $1.75 | 2 | $3.5 |
RegFox Fee | $1.49 | $1.49*.035 = $.05 | 2 | $.10 |
Total Fee | $3.60 |
3. Total Payment with Fee
Total at Checkout: Order Total + RegFox Fee + Processing Fees
Total at Checkout: $100 + $2.98 + $3.60
Total at Checkout: $106.58 (additional fee of $6.58 passed on to buyer)
4. Payout
The registrant's credit card is charged $106.58 and appears as one charge on their credit card
Before your direct deposit, all fees are deducted in reverse order.
Payout: $106.58 - $3.60 - $2.98
Payout: $100
Example 3: Fees for One $100 Registration and Additional Merchandise
Example 3: Fees for One $100 Registration and Additional Merchandise
A registrant registers for your event. The registrant selects a $100 registration option, and chooses to buy a $30 t-shirt, a $15 book, and an optional $40 VIP session. The registrant pays a total of $185 for their order. Here is a breakdown of the fees this registrant will pay when the fees are passed onto the buyer.
1. RegFox Fee
RegFox fees: $0.99 + 1% per paid registrant, up to $4.99
RegFox fees: $0.99 + [1% * 185]
RegFox fees: $.99 + 1.85
RegFox fees: $2.84
2. Processing Fees
When passing on fees to buyers, our system applies a 3.5% processing fee to every financial item, including the RegFox fee. The fee per item is rounded to the nearest cent. Here is a breakdown of the processing fees for this registration.
Item | Price | 3.5% DFC | Qty | Fee |
Registrant | $100 | $100 * .035 | 1 | $3.5 |
RegFox Fee | $2.84 | $2.84 * .035 | 1 | $.10 |
T-shirt | $30 | $30 * .035 | 1 | $1.05 |
Book | $15 | $15 * .035 | 1 | $.53 |
VIP Session | $40 | $40 * .035 | 1 | $1.40 |
Total Fee | $6.58 |
3. Total Payment with Fee
Total at Checkout: Order Total + RegFox Fee + Processing Fees
Total at Checkout: $185 + $2.84 + $6.58
Total at Checkout: $194.42 (additional fee of $9.42 passed on to buyer)
4. Payout
The registrant's credit card is charged $194.42 and appears as one charge on their credit card
Before your direct deposit, all fees are deducted in reverse order.
Payout: $194.42 - $6.58 - $2.84
Payout: $185
Absorbing Fee Calculation
Absorbing Fee Calculation
When choosing to absorb the fees, the standard RegFox fee is $0.99 + 1% per paid registrant, up to $4.99. Webconnex Payments charges 2.9% + $.30 for all credit card transactions.
Here are a few examples of how to calculate the fees that are charged to your event when choosing to absorb the fees.
Example 1: Fees for One $50 Registration
Example 1: Fees for One $50 Registration
The registrant purchases a $50 registration option for your event. Here is a breakdown of the fee your event will pay when choosing to absorbs the fees.
RegFox Fee: $1.49 ($.99 + $.50)
Credit Card Fee: $1.75 [(2.9% * 50) + 0.30]
Total Fees: $3.24 ($1.49 + $1.75)
Total Payout After Fees: $46.76
Pro Tip: If you plan to absorb the fees by increasing your registration price, we recommend setting the price slightly higher than the combined RegFox and Webconnex Payments fees to ensure you receive the full intended payout.
This is because both the RegFox fee and credit card processing fee are calculated on the total order amount. For example, if you raise a $50 registration to $53.24, your RegFox fee would be $1.52 and credit card fees would be $1.84, totaling $3.36 in fees. Your net payout would then be $49.88—not the full $50.
This is where the Dynamic Fee Calculator helps. It automatically applies a flat, predictable percentage to ensure you always receive the full face value of your registration price, keeping your payouts accurate and accounting simple.
Example 2: Fees for Two $50 Registrations
Example 2: Fees for Two $50 Registrations
A buyer registers two people for your event. Both registrants purchase a $50 registration, for a total order of $100. Here is a breakdown of the fees your event will pay when choosing to absorb the fees.
RegFox Fee for One Registration: $1.49 ($.99 + $.50)
RegFox Fee for Two Registrations: $2.98 ($1.49 * 2)
Credit Card Fee: $3.20 [(2.9% * 100) + 0.30]
Total Fees: $6.18 ($2.98 + $3.2)
Total Payout After Fees: $93.82
Pro Tip: If you plan to absorb the fees by increasing your registration price, we recommend setting the price slightly higher than the combined RegFox and Webconnex Payments fees to ensure you receive the full intended payout.
This is because both the RegFox fee and credit card processing fee are calculated on the total order amount. For example, if you raise each $50 registration to $53.09, your RegFox fees would total $3.04 ($1.52 for each registration) and credit card fees would be $3.38, totaling $6.42 in fees. Your net payout would then be $99.76 — not the full $100.
This is where the Dynamic Fee Calculator helps. It automatically applies a flat, predictable percentage to ensure you always receive the full face value of your registration price, keeping your payouts accurate and accounting simple.
Example 3: Fees for One $100 Registration and Additional Merchandise
Example 3: Fees for One $100 Registration and Additional Merchandise
A registrant registers for your event. The registrant selects a $100 registration option, and chooses to buy a $30 t-shirt, a $15 book, and an optional $40 VIP session. The registrant pays a total of $185 for their order. Here is a breakdown of the fees your event will pay when choosing to absorb the fees.
RegFox Fee: $2.84 ($.99 + $1.85)
Credit Card Fee: $5.67 [(2.9% * 185) + 0.30]
Total Fees: $8.51 ($2.84 + $5.67)
Total Payout After Fees: $176.49
Pro Tip: If you plan to absorb the fees by increasing your registration price, we recommend setting the price slightly higher than the combined RegFox and Webconnex Payments fees to ensure you receive the full intended payout.
This is because both the RegFox fee and credit card processing fee are calculated on the total order amount. For example, if you raise the price of a $185 to $193.51, your RegFox fee would be $2.93 and credit card fees would be $5.91, totaling $8.84 in fees. Your net payout would then be $184.67 — not the full $185.
This is where the Dynamic Fee Calculator helps. It automatically applies a flat, predictable percentage to ensure you always receive the full face value of your registration price, keeping your payouts accurate and accounting simple.
FAQs
Does the Dynamic Fee Calculator work for offline payments?
Does the Dynamic Fee Calculator work for offline payments?
If you accept offline payments, the Dynamic Fee Calculator (DFC) will not apply to those transactions. The registrant will pay only the transaction total without any additional processing fee. In this case, your event will be responsible for covering the RegFox fees associated with the offline payment.
How does the Dynamic Fee Calculator work when a registrant makes an initial deposit and completes the payment later?
How does the Dynamic Fee Calculator work when a registrant makes an initial deposit and completes the payment later?
If using our Deposit feature, the Dynamic Fee Calculator charges all of the RegFox fees on the initial deposit payment, plus 3.5% applied to the deposit amount, RegFox fee, and any other items on the page. On subsequent payments, the Dynamic Fee Calculator will only charge 3.5% of the payment made.
Here is an example of how this works. A registrant registers for your event. They make a deposit payment of $100, and they pay their final payment of $200 on August 2. Here is a breakdown of the fees they pay on the initial deposit and final payment when the fees are passed onto the buyer.
Deposit Payment Calculation
Deposit Payment Calculation
On the deposit payment, our system charges all of the RegFox fees up front. Here is a breakdown the fees a registrant would pay on their $100 deposit for a registration that costs $300 after the final payment.
1. RegFox Fee
RegFox fees: $0.99 + 1% per paid registrant, up to $4.99
RegFox fees: $0.99 + [1% * 300]
RegFox fees: $.99 + 3
RegFox fees: $3.99
2. Processing Fees
On deposits, our system charges a 3.5% processing fee to the deposit payment and any other financial items on the page, including the RegFox fee. The fee per item is rounded to the nearest cent. Here is a breakdown of the processing fees on this deposit.
Item | Price | 3.5% DFC | Qty | Fee |
Deposit | $100 | $100 * .035 | 1 | $3.5 |
RegFox Fee | $3.99 | $3.99 * .035 | 1 | $.14 |
Total Fee | $3.64 |
3. Total Payment with Fee
Total on Deposit Payment: Deposit Total + RegFox Fee + Processing Fees
Total on Deposit Payment: $100 + $3.99 + $3.64
Total on Deposit Payment: $107.63
Final Payment Calculation
Final Payment Calculation
On any subsequent payments, our system charges 3.5% the transaction total. Here is a breakdown the fees a registrant would pay on their $200 final payment.
Fee: 3.5% * 200
Fee: .035 * 200
Fee: $7.00
Total Payment: $207 ($200 + $7)
How does the Dynamic Fee Calculator work when a registrant applies a coupon to their order?
How does the Dynamic Fee Calculator work when a registrant applies a coupon to their order?
When using Coupons and passing the fees onto buyers, the RegFox and 3.5% processing fee is calculated on the total of the item(s) after the coupon is applied. Here is an example of how the Dynamic Fee calculator works with a coupon.
Example
Example
The registrant purchases a $100 registration option for your event, but uses a 50% coupon. Because of this coupon, the registrant pays a total of $50 for their registration. Here is a breakdown of the fee this registrant will pay when the fees are passed onto the buyer.
1. RegFox Fee
RegFox fees: $0.99 + 1% per paid registrant, up to $4.99
RegFox fees: $0.99 + [1% * 50]
RegFox fees: $.99 + .50
RegFox fees: $1.49
2. Processing Fees
When passing on fees to buyers, our system applies a 3.5% processing fee to every financial item, including the RegFox fee. When using Coupons, the 3.5% processing fee is calculated on the total of the item(s) after the coupon is applied.
The fee per item is rounded to the nearest cent. Here is a breakdown of the processing fees for this registration.
Item | Price | 3.5% DFC | Qty | Fee |
Registrant | $50 | $50 * .035 | 1 | $1.75 |
RegFox Fee | $1.49 | $1.49*.035 | 1 | $.05 |
Total Fee | $1.80 |
3. Total Payment with Fee
Total at Checkout: Order Total + RegFox Fee + Processing Fees
Total at Checkout: $50 + $1.49 + $1.80
Total at Checkout: $53.29 (additional fee of $3.29 passed on to buyer)
4. Payout
The registrant's credit card is charged $53.29 and appears as one charge on their credit card
Before your direct deposit, all fees are deducted in reverse order.
Payout: $53.29 - $1.80 - $1.49
Payout: $50