Keeping your RegFox account secure is a top priority. Two-factor authentication (2FA) adds an extra layer of protection by requiring not just your password, but also a unique verification code to log in. With 2FA via text message (SMS), we text a 6-digit code to your phone each time you log in.
Pro Tip: RegFox offers two ways to set up two-factor authentication (2FA): an authenticator app or a verification code sent to your phone by text message.
We recommend using an authenticator app, as this method is generally regarded as the most secure way to protect your account. Text message 2FA is a convenient alternative if you prefer not to use an authenticator app.
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Two-Factor Authentication: Text Message vs. Authenticator App
RegFox offers two ways to protect your account with two-factor authentication. The table below compares these methods to help you choose the best option for you.
| 2FA Via Authenticator App (recommended) | 2FA Via Text Message |
Where your code comes from | Generated in an app such as Google Authenticator, 1Password, Authy, or LastPass | Texted to your phone number at each login |
App download required | Yes | No |
Security level | Highest | Good |
Recovery codes | Provided at setup | Not provided |
Code expiration | Refreshes automatically | 10 minutes |
Pro Tip: You can turn on one 2FA method or both methods. If you turn on both 2FA methods, you can choose either method when logging in.
Enable Two-Factor Authentication via Text Message
From the top-right menu bar, hover your mouse over the Gear icon
Select My Profile from the dropdown list
Under Two-Factor Authentication, toggle Via Text Message on
Enter your phone number
Enter your current password
Click Send Code
Enter the 6-digit code texted to your phone. The text can take up to one minute to arrive
Click Verify
Click Done
Once enabled, your profile shows that 2FA via sms is turned on and displays the last 4 digits of your phone number
Pro Tip: If you do not receive a code in 60 seconds, click Resend Code to send a new code to your number.
If you entered the wrong phone number, click Try a different phone number
Log In With Two-Factor Authentication via Text Message
Once text message 2FA is on, you'll be prompted for a code each time you log in.
Enter your email address and password
We text a 6-digit code to your phone automatically
Enter the code and log in
Pro Tip: You can turn on both Via Text Message and Via Authentication App. When both are on, you'll choose Text Message or Authenticator App each time you log in. This gives you a backup if your phone can't receive texts.
Note: Text Message Codes expire after 10 minutes. After 5 incorrect entries, you'll need to request a new code.
FAQs
I didn't receive my code. What should I do?
I didn't receive my code. What should I do?
Texts can take up to one minute to arrive. After 60 seconds, click Resend Code if you still do not have the code. If you still experience an issue, make sure the phone number you added is correct and can receive texts.