Keeping your RegFox account secure is a top priority. Two-factor authentication (2FA) adds an extra layer of protection by requiring not just your password, but also a unique verification code to log in. When 2FA is enabled, this code is generated by an authenticator app, helping to ensure that only you can access your account, even if your password is compromised.
Pro Tip: RegFox offers two ways to set up two-factor authentication (2FA): an authenticator app or a verification code sent to your phone by text message.
We recommend using an authenticator app, as this method is generally regarded as the most secure way to protect your account. Text message 2FA is a convenient alternative if you prefer not to use an authenticator app.
Warning: For security reasons, we cannot reset your Two-Factor Authentication if you lose your recovery codes. If you no longer have access to your authenticator app and recovery codes, you will need to create a new user account with a different email address.
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Two-Factor Authentication: Text Message vs. Authenticator App
RegFox offers two ways to protect your account with two-factor authentication. The table below compares these methods to help you choose the best option for you.
| 2FA Via Authenticator App (recommended) | 2FA Via Text Message |
Where your code comes from | Generated in an app such as Google Authenticator, 1Password, Authy, or LastPass | Texted to your phone number at each login |
App download required | Yes | No |
Security level | Highest | Good |
Recovery codes | Provided at setup | Not provided |
Code expiration | Refreshes automatically | 10 minutes |
Pro Tip: You can turn on one 2FA method or both methods. If you turn on both 2FA methods, you can choose either method when logging in.
Enable Two-Factor Authentication
From the top-right menu bar, hover your mouse over the Gear icon
Select My Profile from the dropdown list
Under Two-Factor Authentication, toggle Via Authentication App on
Enter your current password
Click Next
Print or Copy your Recovery Codes - Recover codes are used in the event that you cannot receive a unique code to your phone or tablet
Click Next
Pro Tip: You are required to Print or Copy your recovery codes in order to continue to the next step. Save these codes in a secure location as a backup in case your phone isn't accessible when you need to login to our system.
Scan the QR code with your two-factor authentication app, and enter the 6 digit code
If you are using 1Password or a similar password keeper tool, you will scan the QR code provided and enter the unique code and click the Enable button
Download an application on your phone to get two-factor authentication codes when prompted upon logging in. We recommend using an app such as Authy, 1Password or LastPass Authenticator. These applications support secure backup of your authentication codes in the cloud and can be restored if you lose access to your device.
Click Enable
Log In With Two-Factor Authentication via Authenticator App
Once text message 2FA is on, you'll be prompted for a code each time you log in.
Enter your email address and password
Open your Authenticator app
Enter the code
Click Authenticate to log in
Pro Tip: You can turn on both Via Text Message and Via Authentication App. When both are on, you'll choose Text Message or Authenticator App each time you log in. This gives you a backup.