Pre-registration offers a convenient way for participants to sign up for your event without immediate payment. By utilizing pre-registration, you can collect necessary information and secure credit card details from registrants, charging them only after you have approved their applications. This feature is particularly beneficial in situations where there is a chance that your event might not take place —such as due to weather conditions or permitting issues. This feature is also useful when you want to personally review and approve people prior to accepting and completing their registration.

With pre-registration, each registrant's status is marked as "Pre-Registration" until you choose to approve their registration, at which point their card will be charged. You have the flexibility to approve registrations collectively on a specific date or manage approvals individually at your convenience.

When registrants pre-register for your event, we display a message on the registration page and the confirmation page telling the registrant that they are reserving their spot for your event, but their registration is not complete and their card will not be charged until a later time. Users can customize this pre-registration message if desired.

When a registrant pre-registers for your event, they initially visit your event registration page and fill out all of the required registration data and billing information.

When they select the Pre-Registration payment option, they will see a message notifying them that they are pre-registering for the event, and their card will not be charged until a later time. Once they submit their registration, our system will perform a $1 pre-authorization to verify their billing details are valid. This $1 pre-authorization will fall off their bank statement within 24 hours.

Pre-registrations can be edited if needed before completing the registration. By editing a pre-registration, our system will update the final amount that will be charged.

When you complete the pre-registration(s), our system will send you an email notifying you of which registrations have been completed and whether any credit cards were declined. After a pre-registration is completed, the registrant's credit card will be charged, and they will receive a confirmation email with an active QR code. RegFox will then record the registrant as "Completed" in the system and update any reporting to reflect the registrant's new status. Users can choose to complete pre-registrations individually or complete multiple pre-registrations at once.

If a registration declines, we will send the registrant an email with a link to update their card on file so they can complete their registration for your event. If the registrant uses this link to update their card on file, our system immediately attempts to charge the new card.

If the registrant would prefer to contact you to give their contact information, or if the update link is now expired, a user can update the registrant's billing information in RegFox itself.

Once the registration is submitted, this registration can be viewed under the Registrants Tab located in the main page navigation bar. The registration is in a "Pre-Registered" status until a user on the account completes it. Any Pre-Registrations that are not completed will appear under the "Pre-Registered" status in your reports.

You can quickly see how many registrants have pre-registrants have signed up and see your potential revenue on the Page Analytics screen.