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Offer an event app for your attendees (beta feature)

Enhance your experience with the Engage attendee app. It provides info and a point of connection for your attendees, sponsors and exhibitors

Ashley avatar
Written by Ashley
Updated over a week ago

The Engage Event App is designed to give your attendees easy, on-the-go access to everything they need for a successful event experience. From event schedules and session descriptions to maps, location details, sponsor listings, exhibitor information, and an attendee directory, the app keeps all important event information in one convenient place.

Because attendee engagement plays such a critical role in the success of your event, the Engage app also makes networking simple and seamless. With built-in lead retrieval functionality, attendees, sponsors, and exhibitors can instantly exchange contact information by scanning each other’s QR codes directly within the app.

By making information accessible and networking effortless, the Engage Event App helps increase engagement across your entire event community.

Note: This feature is currently in beta and available to a limited group of customers. If you’re part of that group, contact our team to have it enabled in your account. If not, stay tuned, as this feature will be rolling out to the rest of our customers soon!

Note: The Engage Attendee App is available for customers on the RegFox Premium and RegFox Professional plans. This feature is not included in the Standard plan.

If you’d like to use this feature, we recommend upgrading to RegFox Premium. Learn more about RegFox plans here.

Warning: Some features of the Engage event app are currently incompatible with accounts using a custom domain. For this reason, we do not recommend using the Engage event app with a custom domain at this time.

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Getting Started

  • From the Pages screen, click the pencil icon on the page you want to edit

  • Hover over the Attendee App tab

  • Select Get Started from the dropdown

  • Enable the toggle to turn on the Attendee App

Customize Your Basic Settings

  • From the Pages screen, click the pencil icon on the page you want to edit

  • Hover over the Attendee App tab

  • Select Basic Setup from the dropdown

  • Upload an Event Logo, if desired. This logo will be displayed at the top of your attendee app and on all help screens like the Login screen, Lock Screen, and more. Click Upload New Logo to upload a logo from your computer

  • Click the links to download the app in the App Store or Google Play Store

  • Customize the message displayed on the Welcome Screen when registrants first log in to the app

  • Select what fields will display on your attendee app. You can show the upcoming sessions, sponsors, and exhibitors. By default, all of these fields are displayed

  • Click Save

Add Your Schedule

  • From the Pages screen, click the pencil icon on the page you want to edit

  • Hover over the Attendee App tab

  • Select Schedule from the dropdown

  • Click Add Session

  • Select your session type. You can edit this later if desired

  • Add the Title for your session

  • Add the Date for your session

  • Add the Start Time and End Time for your session

  • Add the Location for your session, if desired

  • Customize the Session Type, if desired

  • Add a Description for the session, if desired

  • Add an Image to the session, if desired

  • Add a Capacity to this session to limit the number of people who can add this session to their schedule

  • Use the Registrations Options field to only display this session to specific registration options or specific page sessions

  • Add a Sponsored Session by selecting a sponsor from your sponsor list. The sponsor’s information will appear in the event schedule and session details.

  • Click Add Embed to embed additional external chats, documents, or surveys to the session

  • Use Additional Settings to further customize your session

    • Toggle on Auto Add to Schedules to automatically include the session on each registrant's personalized schedule. If you have set a capacity for this section, you'll want to clear out the capacity in order to enable the Auto-add feature

    • Use the Related Sessions field to display another related session

    • Use the Replay field to add a link to a website or service where the recording is stored so people can watch the replay later

  • Click Save

Add Sponsors and Exhibitors

Pro Tip: In RegFox Live, you can add both sponsors and exhibitors to your meeting. Each role has different advantages

  • Sponsor: A sponsor gets priority placement on the welcome screen and can sponsor individual sessions within the schedule. Sponsors can create a profile and collect leads through their profile or by scanning attendee QR codes at the event

  • Exhibitors: Exhibitors get a smaller placement on the welcome screen and cannot sponsor sessions. Exhibitors can create a profile and collect leads through their profile or by scanning attendee QR codes at the event

  • From the Pages screen, click the pencil icon on the page you want to edit

  • Hover over the Attendee App tab

  • Select Sponsors & Exhibitors from the dropdown

  • Add the Company Name

  • Select whether this company is a Sponsor, Exhibitor, or both

  • Click Save & Continue

  • Add an Editor, if desired. Editors can login, edit the company profile, and edit the exhibitor demo information that is shown on the attendee app. Click Skip to skip this step

    • To add an editor, add the editor's name and email

    • Click Save

    • Click Add Another Editor if you want to add more than one editor. Once you have added all editors, click Continue

  • Add the Company Details, if desired. Any editors will be invited to edit this company information and download their lead lists

  • Click Save

Note: You'll want to make sure your page has been published before adding sponsors and exhibitors to your Attendee App. If you added sponsors and exhibitors prior to publishing, you'll want to delete and re-add them so they receive their invite email.

Add a Custom Page

  • From the Pages screen, click the pencil icon on the page you want to edit

  • Hover over the Attendee App tab

  • Select Custom Page from the dropdown

  • Add a Page Title

  • Add Navigation Text that will be displayed in the navigation menu

  • Add Page Text that will be displayed on the page itself

  • Click Save

Preview Your Event

Once your page is published with the Attendee App, you can preview your attendee app at any time. Preview mode lets you see the experience registrants will have after logging in.

  • Hover over the Attendee App tab

  • Select Preview Attendee App

  • View your event

Pro Tip: The Preview Attendee App option will only appear after you’ve enabled the Attendee App and published your registration page. It will not be available until the page has been published with the Attendee App turned on.

FAQs

Can registrants remove a session that’s automatically added to their schedule?

No. Automatically added sessions can’t be removed from a registrant’s schedule.

What iOs do I need to download the Engage app?

The minimum iOs requirement to download the Engage app on your apple device is iOs 16.

What should I do if I mistyped a sponsor or exhibitor email when I added them as an editor?

If you mistyped a sponsor or exhibitor email when adding them as an editor, you can simply delete and re-add them with the correctly spelled email.

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