Hosting a virtual meeting with RegFox Live does not require an external streaming provider. Everything you need is built directly into RegFox. This feature is ideal for breakout sessions, panel discussions, and meet-and-greets. In this article, we will walk through the RegFox Live platform and explain what it offers.

Pro Tip: RegFox Live is a built-in livestreaming solution for secure, interactive events without any external plug-ins or apps

With RegFox Live, you can...

Host meetings with up to 600 registered registrants
Run livestreams up to 3 hours long
Bring up to 6 hosts on stage at once, with the ability to swap in additional hosts
Use built-in moderation controls to manage the meeting
Engage registrants with live chat and a Q&A channel
Communicate privately using a host-only channel
Promote guests to the stage during the livestream
Keep events private with access limited to registered registrants

Set up Your Sessions with RegFox Live

From the Pages screen, click the pencil icon on the virtual page you want to edit
Hover over the Virtual Event tab
Select Livestream/Meeting from the dropdown

Click Add Session or Add Another Session
Add a Title for the session
Add a Description for the session, if desired
Select Meeting as the video type

Select RegFox Live as the source
Click Add Additional Embed to include more items in the same session if needed
Add a Start Date/Time for your meeting
Select the maximum time for your meeting. You can set your meeting to last between 30 minutes and 180 minutes

Note: Once your meeting begins, the meeting duration can’t be changed, so we recommend adding extra buffer time before or after your session. When your meeting is set to close, you’ll automatically receive 15 extra minutes to wrap things up, along with a countdown timer to keep you informed.

Add a Pre-Roll Video, if desired. This video will be available for your registrants before the host starts the meeting
Add a Display Custom Logo for your page. You can use this to customize the player with an event logo or sponsor logo
Select Restrict by Audience to limit this content to specific registration options or sessions. When enabled, choose the registration option(s) or session(s) that should have access to this content

Add Hosts and Guests to Your Event

Adding hosts and guests is an important step when setting up your RegFox Live event. Hosts and guests are the people who will run your livestream and have special permissions during the meeting. In this article, you’ll learn how to invite hosts and guests to your event, and what they’ll see once they join.

Pro Tip: In RegFox Live, you can add both hosts and guests to your meeting. Each role has different permissions and capabilities.

Host: A host is invited to lead the session and has advanced controls. Hosts have the ability to promote guests to the stage, remove guests from the stage, ban guests from the chat, unmute guests, share their screen with the audience, and chat privately with other hosts. The first six hosts will automatically join the stage when the meeting begins. Hosts can also remove themselves from the stage if needed.
Guest: A guest can view the hosts on stage but does not have microphone or camera access until a host invites them to the stage. When a guest leaves the stage, their microphone and camera are automatically turned off.

From the Pages screen, click the pencil icon on the virtual page you want to edit
Hover over the Virtual Event tab
Select Hosts & Invited Guests from the dropdown

Add a Name for your host or invited guest
Add an Email for your host or invited guest, if desired

Select whether this individual is a Host or a Guest
Select the meetings this individual will be a host or invited guest for
Click Add

Launch Your Meeting

After adding your hosts, you can copy the access codes and access links so your hosts can launch the meeting.

From the Pages screen, click the pencil icon on the virtual page you want to edit
Hover over the Virtual Event tab
Select Hosts & Invited Guests from the dropdown
Copy the access code for your host, or click the access link to copy the URL needed to log in as a host

Pro Tip: After your host clicks on the invite link, they will enter their name and join the room with host permissions.

Host Experience

From the host’s main screen, they’ll have controls to mute, start or stop their video, share their screen, leave the stage (stop presenting), leave the meeting, or end the meeting. Hosts can also manage permissions for other hosts and guests, including muting them, inviting them to the stage, or starting their video.

Clicking this icon opens a private chat with other hosts, allowing hosts to share information and coordinate during the session.

Hosts can also view the chat and Q&A channels, allowing them to engage directly with guests.

Guest Experience

From the guest view (shown below), they can request to join the stage or leave the meeting. Guests can also view the chat and Q&A channels and see other registrants as they join the meeting.

Troubleshooting

The registrants cannot hear me

Mute yourself. Hold 3 seconds. Unmute yourself
Ensure your Mic Settings are set to the correct Mic

Make sure your browser is not blocking mic/audio access. If it is, you will see a camera icon in your browser's address bar at the top right

I can't hear anyone

Make sure your volume is on
Make sure your speakers are set to the correct output. If you have another program that is using your camera/mic at the same time, you will not be able to enable your camera/mic within RegFox Live

**I see a Permissions Denied Error**

Confirm that the browser is enabled under
system preferences > security > cameras

I'm having trouble sharing my screen

If you are running macOS Catalina — version 10.15 or later — you must grant access to the new Screen Recording Permission in order to share your screen.

I enter my name in the room but the page just spins

Refresh the page and it should drop you into the room

Me or my registrants are having issues viewing the RegFox Live meeting

Here are some troubleshooting tips if you or your registrants have issues viewing the RegFox Live meeting

Reload your browser. Reloading, or rebooting, can clear out stalled network settings, for example
Try Incognito or Private mode. This mode disables browser extensions, which can help determine whether an extension is preventing the video call from loading or blocking access to your camera and microphone
Quit and reopen your browser
Try another browser like Chrome or Firefox
Reboot your computer

FAQs

Can I record my meetings in RegFox Live?

No, right now, hosts cannot record a meeting that is hosted with RegFox Live. If you want to record your livestream, we recommend using a third-party service that offers this feature.

How do I manage my hosts and guests?

Yes, you can edit or delete hosts and guests on RegFox Live.

From the Pages screen, click the pencil icon on the virtual page you want to edit
Hover over the Virtual Event tab
Select Hosts & Invited Guests from the dropdown

Click the pencil icon on the host or guest you want to manage
- To edit a host or guest, edit the host or guest as desired, and click the Save button
- To remove a host or guest, click Delete, and confirm that you want to delete this host or guest

What browsers are supported with RegFox Live?

The following browsers are supported by RegFox Live:

Desktop - Chrome & Firefox
IOS Devices - Safari
Android - Samsung Browser & Chrome

My registrants are getting kicked out of my RegFox Live. What might be happening?

Sometimes a registrant can have a Dynamic IP address. A Dynamic IP address changes from time to time unlike a static IP address. Ask your registrant if they have a Mac computer or Windows and send them the following steps.

Set a Static IP address in Windows

Click Start Menu > Control Panel > Network and Sharing Center or Network and Internet > Network and Sharing Center
Click Change adapter settings
Right-click on Wi-Fi or Local Area Connection
Click Properties
Select Internet Protocol Version 4 (TCP/IPv4)
Click Properties
Select Use the following IP address

Set a Static IP address in Mac

Click the Apple Menu
Click System Preferences
Click Network
In the left pane select Ethernet
In the body of the window drop down the Configure IPv4 menu and select Manually
Enter Static IP address in IP Address field
Enter subnet in Subnet Mask Field
Enter processor in Router Field
Click Advanced button
select DNS tab
Click plus at bottom of DNS Servers field
Enter IP of first DNS server
Click plus again and enter IP of second DNS
Click OK in lower right to close
Click apply in Network view
Close network preferences window

Host An Online Meeting With RegFox Live