Customize the emails your registrants receive under the Emails dropdown in the page builder. This article covers the following emails:
- Added to Waitlist
- Final Payment Received
- Final Payment Declined
- Scheduled Reminders
If enabled, the Confirmation Email will be automatically sent to the registrant when they complete their order.
Use the form to customize the email's subject line, from name, reply to email, and (optional) BCC yourself or a teammate on the confirmation.
You can select to copy the same message you wrote for the confirmation page to the confirmation email.
Or write a custom email in the box.
Added To Waitlist
If you're using our waitlist feature, you can can customize the email the registrants receive when they are added to a waitlist here:
Final Payment Received
If you're using our deposit feature, you can customize the email the registrants receive when their final payment is completed here:
Final Payment Declined
If you're using our deposit feature, you can customize the email the registrants receive when their final payment attempt is declined here:
If enabled, you can schedule reminder emails to go to your registrants 24 hours, 48 hours, 72 hours, or a custom time(s) before your event date.
Note: Schedule Reminders go to all who have registered successfully.
Note: This feature references the event start date that you have under basic settings. Make sure to set a start date and end date when enabling scheduled reminders as it will NOT send after the set event end date.
Select Create Reminder Email to get started.
Use the menu to customize the settings and write a custom note.
The email will include a summary of the registrant's original order with your note at the top.
What is the purpose of the ##registrants and ##billing in the confirmation email?
These codes will automatically pull in a summary of the order and the billing (receipt) details to the confirmation email. They can be removed if that is your preference. The entire process can be tested in preview mode (use your real email to test), so you can view how these options appear to the registrant.