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Create Actions to Change the Price of Your Registration Options and Other Financial Fields

Use price change actions to set up early bird, BOGO, or group discounts when a trigger event occurs

Hannah avatar
Written by Hannah
Updated this week

Dynamic pricing actions allow you to automatically update the price of financial fields on your event registration page based on specific conditions. This creates a flexible, responsive experience for your registrants while reducing the need for manual adjustments. For example, you can increase the price of your registrations after an early bird deadline, apply a discount when someone adds three or more registrants, or offer a registrant one free t-shirt when they register for your VIP registration option. Whether you're running time-based promotions or offering group-specific pricing, dynamic pricing actions help ensure the right price is applied at the right time.

Pro Tip: Price change actions will change the price only when the condition event is met. If the condition (aka trigger) is not met, the price change actions will not take place. For example, if you create an action to reduce the price of your merchandise from $10 to $5 when someone adds two or more registrants, the price of the t-shirt will remain $10 until someone registers a second person. Once someone adds a second registrant, the price will then automatically change to $5.

Example Use Cases

  • Decrease the price of your General registration option before January 15

  • Increase the price of your meal options when someone indicates that they have specific dietary restrictions

  • Apply a discount for the second registrant in an order

  • Increase the price of your registration options when your event has less than 100 available spots

Jump To...

Getting Started

  • From the Pages screen, click the pencil icon under the page you want to edit

  • Go to the Actions tab

  • Click Create Your First Action, or click the + icon on your action if you already have actions on your page

Add Your Trigger

First, add the trigger conditions you want to occur in order to change the price of your registration options, merchandise, or other financial options on the page. Below includes some example triggers that you might want to utilize.

Create Actions Triggered by the Date

In RegFox, you can set up actions that trigger based on the current date. For instance, you might increase the price of your registration options by 10% once the date passes January 31. Here is how to setup an action like this:

  • On the left-hand side, select Date from the dropdown

  • Select one of the following options and add the desired date and time

    • The Is option will trigger your price change action on a specific date

    • The Is Between option will trigger your price change action between specific dates

    • The Is Before option will trigger your price change action before a specific date

    • The Is After option will trigger your price change action after a specific date

  • Click the + button if you would like to add multiple triggers

    • If you add multiple trigger conditions and would like for all of them to be met in order for the action to take place, be sure to check the box that states: All of these must be true

    • If this checkbox is not selected, the price change action will occur if any one of the conditions are met

Create Actions Triggered by the Registrant's Date of Birth

If using the Date of Birth field, you can create actions that trigger based on the registrant's date of birth. For example, you can automatically decrease the price of your merchandise by $5 when a registrant is younger than 10 years old.

  • On the left-hand side, select Date of Birth from the dropdown

  • Select one of the following options and add the desired date and time

    • The Is Completed option will trigger your price change action when someone adds their date of birth

    • The Is Not Completed option will trigger your price change action when someone does not add their date of birth

    • The Date is Before option will trigger your price change action if the registrant's date of birth is before a specific date you set

    • The Date is After option will trigger your price change action if the registrant's date of birth is after a specific date you set

    • The Date Is option will trigger your price change action if the registrant's date of birth is a specific date you set

    • The Day of the Week option will trigger your price change action if the registrant's date of birth is on a day of the week that you specify

    • The Age Less Than option will trigger your price change action if the registrant is younger than the age you set

    • The Age Greater Than option will trigger your price change action if the registrant is older than the age you set

    • The Age Is option will trigger your price change action if the registrant is the age you set

  • Click the + button if you would like to add multiple triggers

    • If you add multiple trigger conditions and would like for all of them to be met in order for the action to take place, be sure to check the box that states: All of these must be true

    • If this checkbox is not selected, the price change action will occur if any one of the conditions is met

Create Actions Triggered by the Number of Registrants in an Order

If using our Group Registration feature, you can create actions that trigger when someone registers a specific number of people in an order. There are two different types of actions that you can use in RegFox.

The Registrants in a Transaction option is triggered when someone registers a specific number of people that you define. When triggered, this action applies to all registrants in the order.

The Specific Registrant option is triggered when someone registers a specific number of people, but the action only applies to the specific registrant(s) you designate.

For example, if a user sets an action to give a discount of $50 for Registrants 3 and over...

  • Registrants in a Transaction: RegFox will provide a $50 discount for all registrants in the order. Registrants 1, 2, and 3 will each receive a $50 discount

  • Specific Registrant: RegFox will give a $50 discount only for Registrants 3 and over. Registrants 1 and 2 will pay the standard price, and Registrants 3 and over will receive a discount

  • On the left-hand side, select Registrants in a Transaction or Specific Registrant from the dropdown

  • Select one of the following options and add the value/date to the field below

    • The Greater Than (Registrants in a Transaction option) option will trigger your price change action if a registrant registers a group larger than the number you set in a single order

    • The Less Than (Registrants in a Transaction option) option will trigger your price change action if a registrant registers a group smaller than the number you set in a single order

    • The Is (Specific Registrant) option will trigger your price change action if a registrant registers a group of the exact size you set in a single order

    • The Date is Between (Specific Registrant) option will trigger your price change action if the registrant is registering between specific dates

  • Click the + button if you would like to add multiple triggers

    • If you add multiple trigger conditions and would like for all of them to be met in order for the action to take place, be sure to check the box that states: All of these must be true

    • If this checkbox is not selected, the price change action will occur if any one of the conditions is met

Pro Tip: If you want to trigger an action for a specific registrant in the group using the Specific Registrant option, we recommend entering the same number in both fields.

For example, to update the price of a field only for the second registrant, we recommend selecting the Is (Specific Registrant) option and entering 2 to 2 in the text fields that appear.

Create Actions Triggered by the Tracking Link a Registrant Uses

If using our Tracking Link feature, you can create actions that trigger when someone uses a specific tracking link. For example, you can give a free t-shirt if a registrant uses your tracking link.

  • On the left-hand side, select Tracking Link from the dropdown

  • Select your desired option and select the tracking link(s) you want to target

    • The Is option will trigger your price change action if a registrant uses the tracking link you select

  • Click the + button if you would like to add multiple triggers

    • If you add multiple trigger conditions and would like for all of them to be met in order for the action to take place, be sure to check the box that states: All of these must be true

    • If this checkbox is not selected, the price change action will occur if any one of the conditions is met

Create Actions Triggered by the Inventory of Your Event or the Registration Option Someone Selects

In RegFox, you can create actions that trigger based on the registration option someone selects. For example, you can automatically increase the price of your event once there are less than 50 available spots for your event, or automatically reduce the price for your optional add-ons if a registrant chooses the VIP registration option.

Pro Tip: You can target the entire Registration Options field with Actions, or target a specific selection within the Registration Options dropdown. Targeting the Registration Options field will offer different actions than selecting a specific registration option in the dropdown.

  • On the left-hand side, select the Registration Options field or select the specific registration option you want to target from the dropdown

  • Select your desired option, and add a value/quantity to the field below if needed

    • The Is Completed option (Registration Options field only) will trigger your price change action when a registrant selects any registration option

    • The Is Not Completed option (Registration Options field only) will trigger your price change action when a registrant doesn't select any registration option

    • The Value Contains option (Registration Options field only) will trigger your price change action when a registrant selects a registration option containing a value you enter

    • The Value Ends With option (Registration Options field only) will trigger your price change action when a registrant selects a registration option ending with a value you enter

    • The Selection Is option(Registration Options field only) will trigger your price change action when a registrant selects a specific registration option you select

    • The Selection Is Not option (Registration Options field only) will trigger your price change action when a registrant doesn't select a specific registration option you specify

    • The Is Selected option (specific registration option only) will trigger your price change action when a registrant selects the specific registration option you specify

    • The Is Not Selected option (specific registration option only) will trigger your price change action when a registrant doesn't select the specific registration option you select

    • The Remaining Inventory Is option will trigger your price change action when the remaining inventory of a registration options field or an individual registration option reaches the level you set

    • The Inventory Sold Out option will trigger your price change action when the inventory of your registration options field or an individual registration option is sold out

    • The Quantity Sold Is option (specific registration option only) will trigger your price change action when the your registration option reaches a specific number of sold registrations

  • Click the + button if you would like to add multiple triggers

    • If you add multiple trigger conditions and would like for all of them to be met in order for the action to take place, be sure to check the box that states: All of these must be true

    • If this checkbox is not selected, the price change action will occur if any one of the conditions is met

Create Actions Triggered by a Registrant's Custom Selections on the Registration Page

In RegFox, you can create actions that trigger based on a registrant's selections. For example, you can automatically increase the price of your meal options if a registrant selects that they have dietary restrictions.

  • On the left-hand side, select the custom field option you want to target

  • Select your desired option

  • Click the + button if you would like to add multiple triggers

    • If you add multiple trigger conditions and would like for all of them to be met in order for the action to take place, be sure to check the box that states: All of these must be true

    • If this checkbox is not selected, the price change action will occur if any one of the conditions is met

Create Actions Triggered by a Registrant's Email or Other Text Inputs

In RegFox, you can create actions that trigger based on a registrant's email or other text they enter on the registration page. For example, you can automatically decrease the price of your sessions if a registrant's email contains regfox.com.

  • On the left-hand side, select Email or Text Field from the dropdown

  • Select one of the following options and add a value to the field below if needed

    • The Is Completed option will trigger your price change action when a registrant enters text on the field

    • The Is Not Completed option will trigger your price change action when a registrant doesn't enter text on the field

    • The Value Is Exactly option will trigger your price change action when a registrant enters the exact text you specify

    • The Value Is Not Exactly option will trigger your price change action when a registrant doesn't enter the exact text you specify

    • The Value Contains option will trigger your price change action when a registrant enters text containing the value you specify

    • The Value Ends With option will trigger your price change action when a registrant enters text ending with the value you specify

  • Click the + button if you would like to add multiple triggers

    • If you add multiple trigger conditions and would like for all of them to be met in order for the action to take place, be sure to check the box that states: All of these must be true

    • If this checkbox is not selected, the price change action will occur if any one of the conditions is met

Create Actions Triggered by a Coupon Code

In RegFox, you can create actions that trigger based on a coupon code that a registrant uses. For example, you can automatically decrease the price of your Christmas-themed merchandise if a registrant enters the coupon code XMAS.

  • On the left-hand side, select Coupon Code from the dropdown

  • Select one of the following options and add a value to the field below if needed

    • The Is Completed option will trigger your price change action when a registrant enters a coupon

    • The Is Not Completed option will trigger your price change action when a registrant doesn't enter a coupon

    • The Value Is Exactly option will trigger your price change action when a registrant enters the exact coupon code you specify

    • The Value Is Not Exactly option will trigger your price change action when a registrant doesn't enter the exact coupon code you specify

    • The Value Contains option will trigger your price change action when a registrant selects a coupon code containing the value you specify

    • The Value Ends With option will trigger your price change action when a registrant selects a coupon code ending with the value you specify

    • The Is Valid option will trigger your price change action when a registrant enters a valid coupon code

  • Click the + button if you would like to add multiple triggers

    • If you add multiple trigger conditions and would like for all of them to be met in order for the action to take place, be sure to check the box that states: All of these must be true

    • If this checkbox is not selected, the price change action will occur if any one of the conditions is met

Create Actions Triggered by the Payment Method a Registrant Selects

In RegFox, you can create actions that trigger based on the payment method someone selects. For example, you can increase the price of your registration options if a registrant selects your cash/check payment method.

  • On the left-hand side, select the payment method you want to target

  • Select your desired option

    • The Is Selected option will trigger your price change action when a specific payment method is selected

    • The Is Not Selected option will trigger your price change action when a specific payment method is not selected

  • Click the + button if you would like to add multiple triggers

    • If you add multiple trigger conditions and would like for all of them to be met in order for the action to take place, be sure to check the box that states: All of these must be true

    • If this checkbox is not selected, the price change action will occur if any one of the conditions is met

Add Your Price Change Action

  • On the right-hand side, select your price change action

    • Set Price will set the price of the field(s) to a new value that you set. If this option is selected, set the price in the text field

    • Increase Price will increase the price of the field(s) by a $ or % amount that you set. If this option is selected, choose whether you would like to adjust the price by $ or %, and enter the value increase in the text field

    • Decrease Price will decrease the price of the field(s) by a $ or % amount that you set. If this option is selected, choose whether you would like to adjust the price by $ or %, and enter the value decrease in the text field

    • Apply Discount will apply a discount on the field(s) by a $ or % amount that you set. If this option is selected, choose whether you would like to adjust the price by $ or %, and enter the discount in the text field

    • Limit Discount will limit the discount on a field(s) to a certain number on merchandise fields. If this option is selected, choose the limit of the discount in the text box that appears

    • Multiply Coupon increases the value of a coupon by the multiplier you set. This action multiplies the coupon's value when someone enters a valid coupon and meets the trigger condition. If this option is selected, set the multiplier in the text field that appears on the right

  • Choose the Field(s) on which you would like to adjust the price when the condition is met

  • Click the + button if you would like to add another action that occurs when the condition is met

  • Click Save Action

  • Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page

Note: This Limit Discount applies to merchandise fields and quantity boxes, not multiple choice fields, registration options fields, and donation fields.

Users must use the Apply Discount action for the Limit Discount action to work. If users do not use the Apply Discount action, the Limit Discount action will not apply.

Users must add the Apply Discount event and the Limit Discount event within the same action by clicking the + button on the right-hand side of the action. If users create two separate actions (even if they use the same trigger), the Limit Discount field will not apply.

Pro Tip: It is important to know that actions run from top to bottom. So if you have multiple actions in your RegFox page, actions towards the bottom can override actions above them. You have full control over the order of your actions and can reorder as needed. Because the order of actions can impact how your page behaves, we highly recommend previewing and testing your page before publishing it live. This helps ensure that all your actions work together the way you intend.

Manage Your Actions

Find the Action you would like to manage, and click any of the following icons:

  • The pencil icon allows you to edit the action

  • The pages icon allows you to copy the action

  • The + icon allows you to create a new action

  • The trash can icon allows you to delete the action

FAQs

Can I use actions to adjust the price of my Donations field?

The Donations field cannot be adjusted using Price Change actions. Only merchandise fields and other fields with financial options turned on can be adjusted.

What's the best way to test my actions?

We recommend using Preview mode to test your actions. Preview Mode allows you to review the visual and communication experience of your registration page without processing real payments or saving data. Since Preview Mode respects actions and date-based conditions, you can test your page in real time to ensure everything functions as expected.

  • To use Preview mode, go to your RegFox edit page

  • Save any changes on your page by clicking Save in the top-right corner

  • Select the Preview button in the top right corner

Warning: Because the Preview mode is only used for testing, do not share this URL with registrants. This link will not accept real registrations or payments.

Why is my live page still showing pre-registration, offline payments, or credit card payment options when I've disabled these payment methods on my RegFox page?

A common reason a disabled payment method still appears on the live page is that there is an action on the page that references that payment method. Actions override the payment settings in the page builder. So, if an actions includes a reference to a payment method, it will appear on the live page — even if that method is turned off in your settings.

To fix this, review your actions and remove any references to the payment method you no longer want to offer.

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