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Customize the Confirmation page

How to customize the confirmation page that registrants see after registering for your event

Stephen avatar
Written by Stephen
Updated this week

On RegFox, registrants are directed to a confirmation page after submitting their registration. This article walks through how you can edit and customize this confirmation page your registrants will see.

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Show a Pop-Up Field

Users can choose to show a pop-up field that displays before registrants see the confirmation page. This pop-up field can be encourage registrants to share and like your event, or can include custom text that you would like. Here is how to turn on this option.

  • From the Pages tab on the top main menu, click the pencil icon under the page you would like to edit

  • Click the Confirmation Page tab from the top menu bar

  • To show a pop-up on your confirmation page, select the Show Pop-Up checkbox. Deselect this checkbox to disable the option

  • To edit the pop-up, click the Edit Pop-up Dropdown

  • Select Share and Like Buttons or Custom Confirmation Pop-up Message

    • If Share and Like Buttons is selected, registrants will see a pop-up asking them to share and like your event page on Facebook and Twitter. Users can adjust the Title and Subtitle in the corresponding text fields

    • If Custom Confirmation Pop-up Message is selected, users can add a custom message in the pop-up for your registrants. Adjust the width of the pop-up message by adjusting the width in the toggle bar. Create your custom message in the text box field

  • Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page

NOTE: The pop-up will not appear when submitting orders in Preview Mode. This is so that the Preview URL is not accidentally shared to social media.


Edit the Confirmation Page

The confirmation page is the page that registrants see after submitting their registration! This is a great way to share important information about your event. Here is how to edit the confirmation page.

  • From the Pages tab on the top main menu, click the pencil icon under the page you would like to edit

  • Click the Confirmation Page tab

  • Edit the Confirmation Page text in the text box with any information you would like

NOTE: By default, the confirmation page includes the fields ##registrants ##billing. ##Registrants automatically populates a summary of any registration information the registrant(s) selected. ##billing populates a summary of any billing information that was entered.

Users can delete one or the other of these fields if desired. Just note, if you delete both fields, our system will auto-add back in.


Additional Settings

Users can enable or disable additional settings on your RegFox confirmation page. Here is a description of the available settings, and how to enable or disable these features.

  • On the Confirmation Page tab, Click the Additional Options button

  • Customize the Options as you would like

    • The Show QR Code checkbox gives your registrants a QR code on the confirmation page and email. This QR code is what our Check-In App scans to check registrants into your event

    • When checked, the Show Tax Deductible Values checkbox shows the total tax deductible value under the Total on the Confirmation page. This tax deductible field will only display if someone chooses a tax-deductible option or donates to a tax-deductible cause. By default, this option is turned on

    • If your RegFox page has an event start date, the Show Apple Wallet checkbox allows registrants to easily add their confirmation to their Apple Wallet app on their iPhone if desired. Apple Wallet will pull in the Event Start date into their digital registration.

    • If your RegFox page has an event start date, the Show Add to Calendar checkbox allows registrants to add your event to their calendar. This feature will pull in the Event Start date into their calendar

    • When checked, the Promote Another Page feature allows you to create a button on your confirmation page that links to another webpage

    • When checked, the Automatically redirect to another website feature allows you to automatically redirect your registrants to another website. When checked, registrants will automatically be sent to the website you add after 5 seconds


FAQs

What is the purpose of the ##registrants and ##billing tags on the confirmation page?

The ##Registrants tag automatically populates a summary of any registration information the registrant(s) selected on the confirmation page. ##billing populates a summary of any billing information that was entered. If you would like to see how these tags look for your registrants, we recommend testing the page via the preview mode.

How can I test how the confirmation page looks to my page?

We recommend using the Preview mode to test how your confirmation page will appear to your registrants. The Preview mode launches a test page in a new tab, and doesn't store any data or process any real donations. For this reason, it is a great way to test the visual experience of your page. Testing through preview mode will display the confirmation page as well as confirmation emails if these are turned on. Here is how to test using the Preview mode:

  • On the Pages tab in the top menu bar, click the pencil icon on the page you'd like to test

  • Save any changes on your page by clicking Save in the top-right corner

  • Select the Preview button in the top right corner

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