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Vouchers

How Can I Sell Gift Certificates To My Event?

Hannah avatar
Written by Hannah
Updated over a week ago

Allow your registrants to issue vouchers to friends, family, and co-workers that can be redeemed on a registration for your current event page.

Select Vouchers from your builder menu. 

Customize the settings. 

The description and instructions are pre-filled to get you started. Save and publish. 

Now your registrants can add a voucher (or two) to their registration. 

The voucher will be sent to the e-mail address entered. If the registrant wants it sent to themselves, have them put their own e-mail in the field. 

The total of the voucher will be added to the registrant's total. 

The voucher recipient will receive an e-mail with instructions for redeeming their gift.

The voucher purchaser will see the record on their receipt.

If you'd like to give your registrants the option to ONLY purchase a voucher, without registering for the event, first add it as one of your registration options. 

Then set up this action -

Under HIDE, select any any fields you don't want someone to complete if all they want to do is purchase a voucher.

FAQs

Can they apply the voucher code to any registration option? 

The voucher can be applied to registration options greater or less than the value, but it's only good for one use. 

What if I refund a purchase made with a voucher? 

You can issue a full or partial refund to the registrant who purchased the voucher. It will not automatically impact the registrant who redeemed the voucher. If you'd like to cancel both, then you can cancel each order separately. 

Can my customers use a voucher on any page? 

Vouchers are designated to be used on the page where the original purchase was made, but each voucher can be edited and made global manually.

What if the voucher recipient doesn't receive (or accidentally deletes) the e-mail? 

The voucher is still valid, even if they didn't receive the e-mail. You can always reference back to the order to find the voucher code. You can also find a record of all the vouchers purchased in your coupon section. 

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