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RegFox to Salesforce (Zapier)
Hannah avatar
Written by Hannah
Updated over 3 years ago

Hello and welcome to a review of setting up a connection between Regfox, Salesforce, and Zapier.

Automatically sending information from RegFox to Salesforce creates a system to help you save time and scale your business.

To get started you will need:

1. Regfox account with a completed and published page.

2. Salesforce Account.

3. Zapier account with both RegFox and Salesforce connected.


If you need to connect your Regfox and Salesforce account, you can do this by clicking on the My Apps option on the left.

Zapier menu to connect Apps.

Let’s start with creating a Zap.

  1. On the left side click on the big 'Create A Zap' button.

  2. On the trigger/app event menu, type in RegFox into the Search Bar and select the option.

    Step 1 is choosing a trigger or app event, type and choose regfox

  3. Trigger Event: RegFox has 4 trigger events, new order, new registrant, new donation, and New Deposit Payment.

    - New Order: Lists only the available financial information such as billing details, transaction reference, order number, and check-out total.

    - New Registrant: Lists registration page information that is on the published page. Billing information is available.

    - New Donation: Will list donation information fields, donation amount, date, were fees covered, how much were the fees, is it a recurring donation, and the recurring date. Registration information and billing are also included.

    - New Deposit Payment: Will list deposit payment amount, deposit process date, next processing date, deposit email, deposit ID, deposit payments left, deposit schedule. Registration and billing information is also available.


  4. Next we will choose the account. If you already have your linked RegFox page you will find it in the drop-down menu to choose from. If you need to add a new account that can be done by clicking on the 'Manage Connected Accounts' just above the drop-down menu.

  5. Set Up Trigger. Choose campaigns will give you an active list of your pages in your RegFox account. If you do not see the campaign double-check that the page is published. If it is click the 'Refresh Fields' button just below the drop-down menu.

  6. Test Trigger: The Test Trigger will not list all the fields that are available to Field Map. Wait until you are choosing your Actions to view all available data fields to map to Salesforce.


Creating the Action within Salesforce

  1. An Action is an event a Zap performs after it starts.

  2. Choose which software your RegFox data will be sent to under the Choose App & Event.

  3. The Acton Event will be the task that is performed. These are unique to each software platform.

  4. Set Up Action is where your creativity can be put on display. The title sections you are seeing are from Salesforce.
    - When you click in the search section you are selecting the RegFox field that will be the data point to match to Salesforce.
    - Pro Tip: You can click into the search bar and type in the name of the field you are looking for.

  5. Once you have everything filled out, click Continue.

  6. Test data will be sent over to your Salesforce account to confirm the connection.

  7. Depending on what Zapier plan you are on, data can take as long as 15 minutes to send or as little as 1 minute.
    - While the Free plan may work for most people, keep in mind that 100 tasks per month are the limit. If you plan on having more than 100 registrants a month, the Starter Paid Plan will be necessary.
    -Zapier Plans Link

  8. You have completed the Zap setup. Congratulations on being awesome!


FAQ

2. Currently, Regfox can only send the billing address through Zapier. If you are wanting to update records with the registration address please refer to the following Salesforce help article.
- RegFox Export Help Article

3. I can't find my RegFox account when trying to link it to Zapier?

- Add the email you signed up with Zapier as a user to your RegFox Account.


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