On RegFox, you can allow registrants to check out faster and easier by enabling Google Pay and Apple Pay on your RegFox registration pages. Digital payments like Google Pay and Apple Pay allow registrants to quickly complete their purchase using payment methods that are already saved to their Google and Apple accounts.

In this guide, we'll walk you through the steps to activate Google Pay and Apple Pay for your events, so you can offer a seamless, mobile-friendly checkout experience and increase completed registrations.

Pro Tip: Google Pay and Apple Pay transactions are processed at your standard Webconnex Payments rate. There are no additional fees for using digital payments.

Note: Google Pay and Apple Pay are only available for customers processing with Webconnex Payments. If you are currently using a third-party payment processor and would like to offer Google Pay and/or Apple Pay as payment methods, we recommend adding a new Webconnex Payments processor, and switching your pages to this processor. Click here to learn how to add Webconnex Payments to your account.

Sign up for Google Pay and Apple Pay

You can quickly sign up for both Google Pay and Apple Pay on your RegFox account.

Pro Tip: If you haven't added your Webconnex Payments processor yet, click here to learn how to add it so you can sign up to accept digital payments!

Sign Up To Accept Google Pay

From the top menu bar, hover over the Gear icon in the right-hand corner
Select Payment Processors from the dropdown
Find your Webconnex Payments processor, and click the pencil icon under this processor
Click Sign up for Google Pay

Enter your Legal Name of Organization or Individual - This should be what appears on tax returns
Enter your Website
Select your Industry Code - This is less about your organization setup and more about what type of event you put on. Don't get too hung up on this. It won't make or break your approval. Just select whatever is closest
Enter your First and Last name
Enter your Address
Select I Agree to the Google Pay Terms and Conditions
Click Sign Up

Pro Tip: Once Google Pay is activated on a Webconnex Payments processor, all pages using this processor will automatically offer Google Pay as a payment option.

If you would prefer to exclude Google Pay from a specific page, we recommend creating a separate Webconnex Payments processor that doesn't have Google Pay enabled, and switching your RegFox page to this new processor. Click here to learn how to add a new Webconnex Payments processor, and click here to learn how to switch a page to a different processor.

Sign Up To Accept Apple Pay

The steps to sign up for Apple Pay differ depending on whether your organization is a nonprofit or for-profit. Below are the instructions for each type.

Sign Up as an Individual or a For-Profit Organization

From the top menu bar, hover over the Gear icon in the right-hand corner
Select Payment Processors from the dropdown
Find your Webconnex Payments processor, and click the pencil icon under this processor
Click Sign up for Apple Pay

Select that you are NOT a non-profit
Agree to the Apple Pay Terms and Conditions
Click Sign Up

Note: If you register as a for-profit organization and your account has published GivingFuel pages, Apple Pay will not appear as a payment method on those GivingFuel pages. Apple Pay is only available for non-profits in GivingFuel, so if you are a for-profit company, you will not see Apple Pay on your GivingFuel pages.

Sign Up as a Non-Profit Organization

Note: To accept funds through Apple Pay, non-profits must have a Candid seal of approval, with at least a Bronze-level seal. If you don't already have a Candid seal of approval, you can obtain one by registering your non-profit on the Candid website. This process takes approximately 10-15 minutes to complete.

From the top menu bar, hover over the Gear icon in the right-hand corner
Select Payment Processors from the dropdown
Find your Webconnex Payments processor, and click the pencil icon under this processor
Click Sign up for Apple Pay

Select that you are a non-profit
Enter your non-profit's EIN
Acknowledge that you have the Candid Seal of Transparency
Agree to the Apple Pay Terms and Conditions
Click Sign Up

See whether your Apple Pay signup was successful. If your signup was successful, click Save
- If your sign up is successful, you will see your Apple Pay is active, and that you are eligible to use Apple Pay
- If your non-profit doesn't have the Candid seal of transparency, you will see the message, "Unable to Complete Apple Pay Signup. We received the following message: "Your organization is ineligible. Please reach out to Donate_with_Apple_Pay@group.apple.com for further clarification." If you see this message, we recommend clicking the Manage Candid Profile button to register your non-profit with Candid and receive the Candid seal of transparency
- If the EIN doesn't exist in Candid, you will see the message, "We received the following message: 'Not Found EIN: XX-XXXXXXX.' If you see this message, we recommend confirming that your EIN is valid, and re-entering this EIN if it was entered incorrectly the first time

Note: If you submit a valid EIN but do not yet have a Candid seal of transparency, RegFox will automatically check Candid's database every day after you sign up for Apple Pay to see if your organization has received a seal of transparency. Once your nonprofit is awarded a seal, Apple Pay will be automatically added to your account the following day. You can also manually retry verification after obtaining your Candid seal.

Please note: RegFox continues to check Candid's database daily, even after Apple Pay is enabled, to confirm that your nonprofit maintains its seal of transparency. If your account loses the seal of transparency or your Candid account becomes inactive, RegFox will automatically remove Apple Pay on all of your published RegFox pages. To avoid interruptions in processing Apple Pay transactions, be sure to keep your Candid account current.

Pro Tip: Once Apple Pay is activated on a Webconnex Payments processor, all pages using this processor will automatically offer Apple Pay as a payment option.

If you would prefer to exclude Apple Pay from a specific page, we recommend creating a separate Webconnex Payments processor that doesn't have Apple Pay enabled, and switching your RegFox page to this new processor. Click here to learn how to add a new Webconnex Payments processor, and click here to learn how to switch a page to a different processor.

Registrant Experience

Once you’ve signed up for and activated Google Pay and/or Apple Pay on your Webconnex Payments processor, these payment methods will automatically appear as payment options on any registration pages using that processor. Registrants will see an Express Checkout option to pay with Google Pay and/or Apple Pay.

Google Pay Registrant Experience

If registrants haven’t already set up Google Pay, they’ll be prompted to link their Google Wallet and add a credit card. After setup, they can complete their purchase by selecting the saved card without manually entering their card details.

Apple Pay Registrant Experience

If registrants are using Safari and haven't already set up Apple Pay, they'll be prompted to add a card to their Apple Pay. After setup, they can complete their purchase by selecting the saved card without entering the card information. If registrants use an external browser, they can scan a code with their iPhone camera to complete the Apple Pay purchase.

Note: To use Apple Pay on an external browser like Google Chrome, Edge, or Firefox by scanning a code with your iPhone, your device must be running iOS 18 or later. If your iPhone is on an older iOS version, we recommend using Safari to complete the purchase with Apple Pay.

FAQs

Can I later change whether I offer Google Pay and Apple Pay? Can I disable and enable these payment methods as I would like after signing up?

Yes, you can update whether you offer Google Pay and Apple Pay on your Webconnex Payments processor at any point. Here is how to enable and disable Google Pay and Apple Pay after signing up for these payment methods.

From the top menu bar, hover over the Gear icon in the right-hand corner
Select Payment Processors from the dropdown
Find your Webconnex Payments processor, and click the pencil icon under this processor
Select the toggle to disable or enable Google Pay and/or Apple Pay
Click Save

How do I switch my pages from my previous payment processor to Webconnex Payments so I can offer Google Pay and Apple Pay?

To add a new Webconnex Payments processor to your RegFox account, click here. To switch your pages from your old payment processor to Webconnex Payments, click here.

Are Google Pay and Apple Pay available for international currencies?

Currently, Google Pay and Apple Pay are only available for accounts processing in USD or CAD, since Webconnex Payments only supports these currencies.

Why does the expiration date look incorrect in RegFox for a Google Pay or Apple Pay transaction?

Google Pay and Apple Pay may sometimes display a different expiration date than what’s on the actual card in RegFox. This is purely a display difference and does not affect the transaction or its ability to process successfully.

Can I edit an order when someone pays via Google Pay or Apple Pay?

Yes, you can edit an order paid with Google Pay or Apple Pay. When making changes, you can refund or charge the original Google Pay or Apple Pay card used during registration. However, there is no way to add a new Google Pay or Apple Pay card when editing an order. If a different card is needed, we recommend collecting the registrant's credit card information directly to complete the update.

Can I use the Pre-Registration, Waitlist, and Deposit features when offering Google Pay or Apple Pay as available options?

Yes, registrants can use Pre-Registration, Waitlist, and Deposit features and pay with Google Pay or Apple Pay. When these options are used, RegFox will automatically charge the saved Google Pay or Apple Pay method on file either when you finalize their registration or their final payment date arrives.

Can a registrant edit their own order if they pay with Google Pay or Apple Pay?

Yes, registrants can edit their orders if they paid with Google Pay or Apple Pay. If their changes result in a refund, the amount will be returned to the original card on file. If the changes increase the total, they can use the saved payment method. There is no way to add a new Google Pay or Apple Pay card when editing orders, so if the registrant wants to pay using a different card, the registrant should enter their credit card details manually.

Can people use Google Pay or Apple Pay on my Peer to Peer pages?

Currently, Google Pay and Apple Pay not supported on Peer to Peer pages.

Can Android users use Apple Pay?

No. Right now, Apple Pay is only available for registrants who own an Apple device. We recommend that Android users use Google Pay or another payment method.

Do I need to submit my EIN and receive the Candid seal of transparency if I am a non-profit who is hosting an event on RegFox?

Yes. In RegFox, TicketSpice, RedPodium, and GivingFuel, non-profits must have the Candid seal of transparency before accepting funds with Apple Pay. Apple Pay requires all non-profits to receive this seal before processing funds with Apple Pay.

Accept Google Pay and Apple Pay on Your Registration Pages (Beta Feature)