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Ask Registrants to enter text, upload a file, select a date or choose their preferences

Add data collection fields to gather info in a text field, multiple choice field, date field, checkbox, file upload field, or quantity box

Maddy avatar
Written by Maddy
Updated today

Need to gather extra information from your registrants? Whether you're asking a question, collecting a file, or giving registrants options to choose from, custom fields make it easy to tailor your registration page to your needs.

In this article, we’ll show you how to add different types of form fields—like a text field, multiple choice options, date field, checkbox, file upload, and quantity box—to your event page. Each field serves a unique purpose, from capturing open-ended responses to letting registrants upload a file. Let’s walk through how to add and customize each one.

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Add a Text Field

A text field allows you to ask registrants a question or gather specific information from them as they complete their registration.

  • From the Pages screen, click the pencil icon on the page you want to edit

  • Hover over your page, and click the green + icon where you want to add the field

  • Add the Text Field field

  • Customize the Label as desired

  • Toggle the Required field to Yes or No

  • Select the Response Length you would like

  • Click Advanced Settings if you would like to further customize the field

    • Text Field Placeholder: add placeholder text that appears before registrants enter their text

    • Maximum Allowed Characters: add a maximum amount of characters registrants can enter in the text field

    • Help Tooltip: add a tooltip to the right of your text field

    • Default Value: enter a default text value into the field

    • Invisible: this field makes the field invisible on the live page. We only recommend using this option when utilizing our Pre-Fill URL feature. If you are looking to remove an option on the live page, we do not recommend making fields invisible. Rather, we recommend hiding the field, as hiding the field offers more customizability and fewer issues. Click here to learn how to hide a field on RegFox

    • Hide on Confirmation: hide the text field on the confirmation page/email

  • Click Done

  • Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page


Add a Multiple Choice Field

Using a Multiple Choice field, you can offer registrants a set of pre-defined options to choose from, which is perfect for collecting specific preferences like meal choices or activity selections. With the Multiple Choice field, you can allow registrants to either select a single option or choose multiple options from your predefined list, depending on your needs.

  • From the Pages screen, click the pencil icon on the page you want to edit

  • Hover over your page, and click the green + icon where you want to add the field

  • Add the Multiple Choice field

  • Customize the Label as desired

  • Toggle the Required field to Yes or No

  • Toggle the Financial Options field to Yes or No

  • Adjust the Display As settings

    • Dropdown shows your multiple choice options as a dropdown. This option only allows registrants to select one option

    • Radios displays your multiple choice options as radios. This option only allows registrants to select one option

    • Checkboxes displays your multiple choice options as checkboxes. This option allows registrants to select more than one option

  • Click Add Choice to add the option(s) from which your registrants can select, and customize as desired

    • Name: the title of the multiple-choice option

    • Description: a sub-text on your multiple choice option

    • Set as Default: this toggle allows you to select a specific multiple choice field by default

    • Limited Supply: this toggle limits the amount of registrants who can select a specific option

    • Visible: this field makes the field invisible on the live page. We only recommend using this option when utilizing our Pre-Fill URL feature. If you are looking to remove an option on the live page, we do not recommend making fields invisible. Rather, we recommend hiding the field, as hiding the field offers more customizability and fewer issues. Click here to learn how to hide a field on RegFox

  • If you need to delete a multiple choice option, click the trash can icon next to the option

Warning: If registrants have already selected a multiple choice option and you later want to remove it from the published page, we strongly advise against deleting the option. Doing so will permanently remove all data from this multiple choice field from reports, including past responses.

Instead of deleting the option, we recommend hiding the field so your registrant data is retained. Click here if you would like to learn how to hide a field in RegFox.

Pro Tip: Users can choose to add choices from a list rather than manually adding each choice. Here is how to utilize this feature!

  • Click Add Choices from List (found next to the Add Choice button)

  • Add each option, pressing the Enter/Return key after each selection to add each choice to its own line

  • Enter the supply (if desired)

  • Click Generate Choices

  • Click Advanced Settings if you would like to further customize the field

    • Show Remaining Supply: if using limited supply, show the number of available spots on the published page

    • Show Description on Confirmation: show the multiple choice field's description on the confirmation page/email

    • Enable Tax-Deductible Values (only if financial values are turned on): enter a tax-deductible value for this field. When this option is toggled on, enter the tax-deductible value of your multiple choice options.

    • Invisible: this field makes the field invisible on the live page. We only recommend using this option when utilizing our Pre-Fill URL feature. If you are looking to remove an option on the live page, we do not recommend making fields invisible. Rather, we recommend hiding the field, as hiding the field offers more customizability and fewer issues. Click here to learn how to hide a field on RegFox

    • Hide on Confirmation: hide the multiple choice field on the confirmation page/email

  • Click Done

  • Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page


Add a Date Field

You can use the date field to prompt registrants to select a date using either a date picker or a dropdown, which is perfect for capturing the current date, collecting scheduling details, and more.

  • From the Pages screen, click the pencil icon on the page you want to edit

  • Hover over your page, and click the green + icon where you want to add the field

  • Add the Date field

  • Customize the Label as desired

  • Toggle the Required field to Yes or No

  • Select whether you would like the date to display as a Date Picker or Dropdown

  • Click Done

  • Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page


Add a Checkbox

The checkbox feature is a great option you can add to your RegFox page to collect one-click responses, confirmations, or agreements from your registrants.

  • From the Pages screen, click the pencil icon on the page you want to edit

  • Hover over your page, and click the green + icon where you want to add the field

  • Add the Checkbox field

  • Customize the Label as desired

  • Add a Description to the field

  • Toggle the Required field to Yes or No

  • Toggle the Checked box to Yes or No depending on whether you would like to checkbox to by default remain checked or unchecked

  • Toggle the Financial Options field to Yes or No

  • Click Advanced Settings if you would like to further customize the field

    • Enable Tax-Deductible Values (only if financial values are turned on): enter a tax-deductible value for this field. When this option is toggled on, enter the tax-deductible value of the checkbox under the Financial Options field

    • Show Description on Confirmation: show the multiple choice field's description on the confirmation page/email

    • Toggle the Left Align Checkbox to Yes or No depending on whether you want to align the checkbox on the left-hand side or in the middle of the page

  • Click Done

  • Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page


Add a File Upload Field

The file upload field allows you to collect documents, images, or other files directly from registrants during the registration process. This feature makes it easy for registrants to upload a logo, resume, or other required materials right on your RegFox page.

  • From the Pages screen, click the pencil icon on the page you want to edit

  • Hover over your page, and click the green + icon where you want to add the field

  • Add the File Upload field

  • Customize the Label as desired

  • Toggle the Required field to Yes or No

  • Select the File Type(s) that registrants can upload

  • Enter the File Size Limit you want to allow

  • Click Done

  • Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page


Add a Quantity Box

The quantity box field lets registrants enter a specific number or amount during the registration process. It's ideal for collecting quantities for items on your registration page.

  • From the Pages screen, click the pencil icon on the page you want to edit

  • Hover over your page, and click the green + icon where you want to add the field

  • Add the Quantity Box field

  • Customize the Label as desired

  • Toggle the Required field to Yes or No

  • Toggle the Financial Options field to Yes or No

  • Click Advanced Settings if you would like to further customize the field

    • Quantity Range: this option add a minimum and maximum number registrants can choose

    • Limited Supply: this toggle limits the amount of registrants who can select a specific option

      • Limit Supply To: add the supply limit

      • Show Supply: show the total available supply on the published page

      • Sold Out Notice: display custom text once your quantity box is sold out

    • Enable Tax-Deductible Values (only if financial values are turned on): enter a tax-deductible value for this field. When this option is toggled on, enter the tax-deductible value of the checkbox under the Financial Options field

  • Click Done

  • Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page


FAQs

Can I edit the reference name?

The reference name cannot be edited after the field is created. The reference name by default will be whatever label you gave the field at the time it was first saved.

If the field hasn't collected any data and you'd like to change its reference name, you can delete the field and create a new one. When setting up the new field, enter the desired reference name in the Label field and click Done. After saving, you can update the field’s label to something different—the original reference name will remain unchanged even if the label is edited later.

Note: If your field has already collected data but you want to change its reference name, do not delete the field. This will delete all data from previous registrants. Instead, we recommend hiding the existing field and creating a new one with the updated reference name. Click here to learn how to hide your fields in RegFox.

Note: Creating a new field will result in two columns in your reports. One column will show data from registrants who submitted a registration before the change. The second column will display data from registrants who submitted a registration after the new field was added.

Where can I access and download the files my registrants upload during registration?

There are a couple of ways to access and download the files your registrants have uploaded. To download a file from a specific registrant, go to the Registration page and locate their uploaded files. To download files from multiple registrants at once, use the Registrant Data Report, which allows you to export all uploaded files in bulk. Here is how to use both methods.

Download a File for a Specific Registrant

  • From the Pages screen, click the Registrations tab from the top menu bar

  • Search for the registrant's name, order number, or billing email in the search box

  • Click the eye icon next to the registration

  • Scroll to their details, and click the download icon next to the file name they submitted

Download a File for Multiple Registrants at Once

  • Hover your mouse over the Reports tab in the top menu bar

  • Select Exporter from the dropdown

  • Select the Registrant Data report

  • Search for your page name(s) and select the page(s), or simply select the page(s) if you can see them

  • Select the field(s) you would like to export and press the right arrow to move them to the box on the right to be exported. Make sure to include your File Upload field in the report

  • To move fields to a new column on the report, select the field you want to move, and select the Up or Down arrows respectively

Pro Tip: To select multiple pages or fields at once, hold down the command or control button on your keyboard while making your selections. To select all pages or fields, hold the command or control button and the A button on your keyboard.

  • Select the Statuses you want to include. By default, the Registrant Data report will include the Completed, Pending Final Payment, Pending Offline Payment, Pending Transfer, Waitlisted, Pre-registered, and Canceled statuses

  • Select a date range if desired. If these fields are blank, the report will pull all registrations from the moment your page went live

  • Select the File Type and File Name

  • When ready, click the Download button

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