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Capture Personal Information from registrants

Use personal information fields to ask registrants to enter a name, address, email, phone number, date of birth, gender, or t-shirt size

Maddy avatar
Written by Maddy
Updated this week

When organizing an event, having the right information about your registrants is key to ensuring a smooth experience from start to finish. With RegFox, you can easily request or require details such as name, address, email, phone number, date of birth, gender, and t-shirt size during the registration process.

Gathering this information up front helps you communicate effectively, plan for logistics like age restrictions or t-shirt inventory, and personalize the event experience. Whether you're mailing materials, segmenting your audience, or preparing custom gear, having accurate data at registration saves time and prevents last-minute surprises.

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Ask Registrants to Enter Their Name

In RegFox, you can easily add a name field to ask registrants to enter the first and last name of the person attending the event.

  • From the Pages screen, click the pencil icon on the page you want to edit

  • Hover over your page, and click the green + icon where you want to add the field

  • Add the Name field

  • Customize the Label as desired

  • Toggle the Required field to Yes or No

  • Click Advanced Settings if you would like to further customize the field

    • First Name Placeholder: add placeholder text that appears before registrants enter their first name

    • Last Name Placeholder: add placeholder text that appears before registrants enter their last name

    • Require Middle Initial/Name: require registrants to enter a middle initial or middle name

  • Click Done

  • Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page


Ask Registrants to Enter Their Address

In RegFox, you can easily add an address field to collect the street address, city, state, and ZIP code of the person attending the event.

  • From the Pages screen, click the pencil icon on the page you want to edit

  • Hover over your page, and click the green + icon where you want to add the field

  • Add the Address field

  • Customize the Label as desired

  • Toggle the Required field to Yes or No

  • Click Advanced Settings if you would like to further customize the field

    • Toggle the International field to Yes if you would like to allow users to enter international addresses. If this field is toggled to Yes, enter a default country

    • Toggle the Collect Suite or Apartment # field to Yes if you would like to collect the suite or apartment number

    • Address Line 1 Placeholder: add placeholder text that appears before registrants enter their address line #1

    • Address Line 2 Placeholder: add placeholder text that appears before registrants enter their address line #2

    • ZIP/Postal Code Placeholder: add placeholder text that appears before registrants enter their postal code

    • Visibility: this field makes the field invisible on the live page. We only recommend using this option when utilizing our Pre-Fill URL feature. If you are looking to remove an option on the live page, we do not recommend making fields invisible. Rather, we recommend hiding the field, as hiding the field offers more customizability and fewer issues. Click here to learn how to hide a field on RegFox

  • Click Done

  • Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page


Ask Registrants to Enter Their Email

RegFox makes it easy to add an email field to your form so you can collect the registrant's email address for confirmations, updates, and event communication.

  • From the Pages screen, click the pencil icon on the page you want to edit

  • Hover over your page, and click the green + icon where you want to add the field

  • Add the Email field

  • Customize the Label as desired

  • Toggle the Required field to Yes or No

  • Toggle the Double Entry field to Yes if you would like to require registrants to enter their email two times

  • Click Advanced Settings if you would like to further customize the field

    • E-mail Placeholder: add placeholder text that appears before registrants enter their email

    • Ask user to opt-in to further communication: Allow registrants the option to opt-in or opt-out to email communication from your organization by toggling this option to Yes. By default, all registrants are automatically opted into future email communication from your organization. Registrants can unsubscribe from your email messaging at any time

    • Opt In Text: enter the opt-in text that appears under the email field (available if you give registrants the option to opt-in or opt-out of email communication

    • Opt-In by Default: opt in registrants by default by toggling this option to Yes

    • BCC on Confirmation: This will send a BCC copy of the confirmation email to the email address entered into this email field.

  • Click Done

  • Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page

Pro Tip: If your organization wants to give registrants the option to opt-in or opt-out of email communication from your organization, we recommend also editing the billing email and adding the opt-in option in the billing email field.

If the billing email doesn't give users the option to opt-in to email communication, the billing email will automatically opt in the email communication, even if the registrants opts out of email communication in the email field in the registration section.


Ask Registrants to Enter Their Phone Number

With RegFox, you can include a phone number field to capture the registrant's contact number—perfect for sending reminders, updates, or reaching out if needed.

  • From the Pages screen, click the pencil icon on the page you want to edit

  • Hover over your page, and click the green + icon where you want to add the field

  • Add the Phone Number field

  • Customize the Label as desired

  • Select the Phone Type

  • Toggle the SMS Opt-In field to Yes if you would like to give registrants the option to opt-in to receive texts from your organization

  • Toggle the Required field to Yes or No

  • Click Advanced Settings if you would like to further customize the field

    • Number Format: select USA if you would like to only allows registrants to enter a US-based phone number. Select International if you would like to allow registrants to enter international phone numbers

    • Default Country: If International is selected, select the default county your organization would like to display

  • Click Done

  • Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page


Ask Registrants to Enter Their Date of Birth

With RegFox, you can add a date of birth field to collect important age-related details. This is helpful for enforcing age limits or tailoring the event experience based on age group.

  • From the Pages screen, click the pencil icon on the page you want to edit

  • Hover over your page, and click the green + icon where you want to add the field

  • Add the Date of Birth field

  • Customize the Label as desired

  • Toggle the Required field to Yes or No

  • Click Advanced Settings if you would like to further customize the field

    • Age Requirements: add an age requirement if you would like to require individuals to be a specific age to submit a registration. If individuals attempt to enter a date of birth outside of the date range, users will not be able to submit the registration

  • Click Done

  • Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page


Ask Registrants to Enter Their Gender

RegFox makes it easy to add a gender field to your form, allowing you to collect gender information for reporting, personalized communication, or event planning needs.

  • From the Pages screen, click the pencil icon on the page you want to edit

  • Hover over your page, and click the green + icon where you want to add the field

  • Add the Gender field

  • Customize the Label as desired

  • Toggle the Required field to Yes or No

  • Click Done

  • Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page

  • NOTE: The default gender field only includes Male and Female options. If you'd like to offer more gender options, we recommend adding a multiple choice field, and adding any gender options from which you'd like registrants to choose.


Ask Registrants to Enter Their T-shirt Size

RegFox lets you easily include a t-shirt size field so you can gather sizing details up front and ensure everyone gets the right fit on event day.

  • From the Pages screen, click the pencil icon on the page you want to edit

  • Hover over your page, and click the green + icon where you want to add the field

  • Add the T-Shirt Size field

  • Customize the Label as desired

  • Toggle the Required field to Yes or No

  • Toggle the Financial Options field to Yes or No (this field allows your organization to add a price for t-shirt

  • Change the Display As text to your desired format

  • Customize the t-shirt options as desired

    • Name: displays the size name

    • Set as Default: sets a specific size as the default size

    • Limited Supply: limits a specific t-shirt size to only sell a specific number

  • Click the Add Choice option to add another size, and click the Trash Icon to delete a size option

  • Click Done

  • Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page


FAQs

Can I edit the reference name?

The reference name cannot be edited after the field is created. The reference name by default will be whatever label you gave the field at the time it was first saved.

If the field hasn't collected any data and you'd like to change its reference name, you can delete the field and create a new one. When setting up the new field, enter the desired reference name in the Label field and click Done. After saving, you can update the field’s label to something different—the original reference name will remain unchanged even if the label is edited later.

Note: If your field has already collected data but you want to change its reference name, do not delete the field. This will delete all data from previous registrants. Instead, we recommend hiding the existing field and creating a new one with the updated reference name. Click here to learn how to hide your fields in RegFox.

Note: Creating a new field will result in two columns in your reports. One column will show data from registrants who submitted a registration before the change. The second column will display data from registrants who submitted a registration after the new field was added.

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