Webconnex Payments is our preferred payment processor. To offer you the best pricing, support, and features, we provide our in-house payment processor called Webconnex Payments. Webconnex Payments offers pricing of 2.9% + $0.30 per transaction for all credit card transactions.
Our team provides support for all Webconnex Payment related questions, which keeps your payment processing experience smooth and seamless. When using Webconnex Payments, you will not incur the additional 1% customer payment processor fee since it is our in-house default and preferred provider. We cannot offer the same level of technical support and service with other processors. Webconnex Payments currently offers processing in both USD and CAD for credit card processing.
However, if your organization would prefer to use a custom payment processor, this article will walk through pricing and instructions for how to do so.
Jump To...
Add Your First Custom Payment Processor
Note: When using a custom payment processor such as Stripe, Authorize.net, etc, all transactions are subject to an additional 1% fee on top of any other RegFox fees and your payment processor fees. We recommend using Webconnex Payments. If you would like to add Webconnex Payments, click here.
From the top menu bar, hover over the Gear icon in the right-hand corner, and select Payment Processors
Click Set up a Custom Payment Processor
In the Payment Processor field, select Credit Card to add a credit card processor
In the Provider field, select the payment processor you would like
Fill out the required information
Add a Reference Name of your choice - this is the title of your payment processor that will appear in your accounts and in reports
Deselect a credit card option if you would like to restrict attendees from using certain types of cards. By default, all cards will remain selected unless you turn specific card options off
Select Get Started when your information has been filled out correctly
Warning: To add a custom payment processor to your RegFox account, you must first go directly to the payment processor and setup an account with them, then come back and add it to RegFox.
We strongly recommend checking all of your account information to ensure that your payment processor information is correct. This is important for ensuring that your funds can process as expected. If you have any questions about the field RegFox is asking about, we recommend reaching out to the payment processor's customer support team, and they will be able to best assist.
Set Up an Additional Custom Payment Processor
Note: When using a custom payment processor such as Stripe, Authorize.net, etc, all transactions are subject to an additional 1% fee on top of any other RegFox fees and your payment processor fees. We recommend using Webconnex Payments. If you would like to add Webconnex Payments, click here.
From the top menu bar, hover over the Gear icon in the right-hand corner, and select Payment Processors
Click Add Payment Processor
In the Payment Processor field, select Credit Card to add a credit card processor
In the Provider field, select the payment processor you would like
Fill out the required information
Add a Reference Name of your choice - this is the title of your payment processor that will appear in your accounts and in reports
Deselect a credit card option if you would like to restrict attendees from using certain types of cards. By default, all cards will remain selected unless you turn specific card options off
Select Save when your information has been filled out correctly
Warning: To add a custom payment processor to your RegFox account, you must first go directly to the payment processor and setup an account with them, then come back and add it to RegFox.
We strongly recommend checking all of your account information to ensure that your payment processor information is correct. This is important for ensuring that your funds can process as expected. If you have any questions about the field RegFox is asking about, we recommend reaching out to the payment processor's customer support team, and they will be able to best assist.
Compatible Payment Processors
RegFox is compatible with the following payment processors and are subject to a 1% additional fee. Each payment provider may have varying compatibility for certain currencies and may have rules, prohibited uses, and funding constraints.
FAQs
Can I Accept PayPal Payments if I Use a PayPal PayFlow Pro Gateway?
Can I Accept PayPal Payments if I Use a PayPal PayFlow Pro Gateway?
RegFox does not support PayPal payments, even if you're using a PayPal PayFlow Pro gateway it would just accept regular credit and debit card transactions not PayPal payments. We do not integrate with PayPal or offer their payment options on our platform. Although PayPal owns PayFlow, it operates like any other custom payment gateway.