In RegFox, you can use coupons to provide free registrations for your event. This is a great way to give complimentary access to specific registrants for a paid event.
Pro Tip: This article explains how to provide free registrations to specific registrants for a paid event. If you want your entire event to be free, we recommend creating a free event instead. Click here to learn how to set up a free event.
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Offer Free Registrations
From the Pages screen, click the pencil icon under the page you want to edit
Go to the Coupons tab
Click Create a New Coupon, or click New Coupon in the upper-right corner if you already have coupons on the page
Note: Coupon codes are not case sensitive. Coupons can include numbers, letters or characters.
Customize your coupon
Description: Add a descriptor that will quickly and easily identify what your coupon code is for. This is for internal use and reference only
Code: Type the coupon code that registrants will enter at checkout
Discount: Set the discount for your coupon to 100%
Usage Limit: Enter the number of times the coupon can be used. If this field remains blank, it can be used an unlimited number of times
Click the Save icon to save your coupon
Pro Tip: In RegFox, the usage limits limits the number total of registrants who can use a specific coupon code across all orders. For example, if you set the usage limit to 1, the coupon can only be applied to one registrant total across all orders.
It’s important to note that coupon codes are applied per registrant, not per order. Because of this, if you have enabled Group Registration and a buyer registers multiple people in a single transaction, the coupon can be used for each registrant on the order. RegFox does not allow you to restrict how many times a buyer can apply a coupon code within a single order. Usage limits only limit how many times a specific coupon can be used overall.
If you are using our Group Registration feature, keep in mind that coupon values do not carry over between registrants. For example, if someone registers two people for a $100 registration and applies a $150 coupon to one of the registrants, they will receive only a $100 discount. One registrant will be discounted to $0, and the second registrant will still be charged the full $100.
Note: If a buyer tries to apply a coupon code to more registrants than the usage limit allows, they won’t be able to complete the order. An error will appear until they remove the code from enough registrants to bring the total back within the limit.
Click the Gear icon if you would like to include additional options for your coupon
Move To Global: This button will turn your coupon code into a Global Coupon. Global Coupons can be used on every published page on your RegFox account. NOTE: Turning a coupon into a global coupon is permanent and cannot be undone, so make sure you want to proceed before clicking and saving this action
Expiration Date - Set an expiration date and time for your coupon code. If someone tries to use a coupon code after it has expired, they will see an error message
Apply Discount to Only These Fields: This field allows you to restrict the coupon discount to to specific field(s). You can choose one more fields to receive the discount. NOTE: this option will only appear after you add a discount to your coupon
Click the Save icon to save your coupon
FAQs
If I give someone a 100% discount for my paid event, making their registration free, will I pay any RegFox fees?
If I give someone a 100% discount for my paid event, making their registration free, will I pay any RegFox fees?
Yes. Standard RegFox fees for free registrations still apply, even when a 100% discount makes a paid registration free.