If you are needing to add an additional registrant to an existing registration, we'll guide you through how to do so. Maybe a registrant's spouse or co-worker is now able to come and they'd like it to be on a shared registration vs creating a new unassociated one.
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Add a registrant to a registration
From the Pages screen, select Registrations from the top menu bar
Search for the registration you'd like to add another registrant to and click the eye icon to the right of it
Scroll down and click where it says Add Registrant +
Upcharge options
Once you add in all the new registrants information, you will be prompted that there is a charge due (assuming it isn't a free event and you didn't use a coupon code to waive the upcharge)
You can choose whether you'd like to charge the card they originally paid with, Charge a new card or Do not charge to override and waive the new charge
Once the new registrant has been added, you'll notice they now show under Linked Registrations
Their status shows as Completed
If you charged for the add, you will notice the transaction now displays under Linked Transactions
If you chose to Do not charge, there will be the amount you overrode listed under Admin Override
Lastly, you can scroll to the bottom and click Add Note + If you'd like to add any internal notes about the add
