Before you open registration, it can be helpful to see the Virtual Event the way your customer would see it. This article will cover the registration process, accessing online content, and attending a RegFox Hosted Meeting from the perspective of the registrant.
The Registration Process
The registrant will begin by making their selections on your RegFox page (like this one, for example) and paying.
After they pay, they will be taken to a confirmation page. They will also receive a confirmation email with a summary of their order.
The confirmation page (and email) contain a link to access the online event.
Accessing Online Content
If the content is formatted to be available at the time of purchase, the registrant can view the online content right away.
If the content is a livestream (happening on a specific date / time), the registrant will be notified of the start time.
If you have any resources available, the registrant will see a tab where they will be available for download.
If the customer wants to return to the virtual event, they have two options to do so.
Option #1 - They can click the link on the confirmation page (pictured above) or confirmation email (pictured below).
Option #2 - They can return to the registration page and plug in their access code.
👉 The access codes are limited to one IP address at a time. This will prevent the customer from sharing their access link or access codes with anyone else.
Attending a RegFox Hosted Meeting
If you're using Hosted Meetings, here is how the registrant can join in.
Leading up to the event, the registrant will be notified of the start time of the meeting.
Once the event begins, the registrant can enter their name and join the meeting.
Upon joining, they will see...
A stage with up to 6 presenters and/or shared content (slideshows, images, etc)
A livechat for interactions with other attendees
A Q&A channel to ask questions
A list of hosts and other guests in attendance
