If you don't want your video to be watched or shared outside your virtual event, you need to choose the right provider and know the settings.

If you are charging for a livestream, the most important thing you can do is make sure that it is only viewable to valid registrants. The best way to make your attendees mad is to charge them for something hundreds of others got for free.

Please note - YouTube does NOT permit you to restrict your video to only registrants. Youtube works really hard to get your viewers onto Youtube.com. On your embedded livestream from Youtube, there will be links in the title, watermark and sharing controls which will expose the YouTube URL for the video -- thus making it easy to share with those who did not pay. Therefore, we do not recommend Youtube for anyone selling registrations to access a livestream or video.

In this help article, we will walk you through which providers we know of that will properly restrict the video as well as how to set it.

All you'll you need to set this up is to know your Regfox subdomain - ex: https://MyDomain.Regfox.com.

Vimeo is a leader in livestream videos. They offer the ability to customize your branding on the player and customize the experience. Most importantly, they permit you to set privacy controls so that your livestream is only viewable inside your virtual event. The only downside to Vimeo is the cost - around $79 per month.

To set this up, following these steps.

1: Create a new livestream or edit a scheduled one.

2: Go to the first tab of the settings. You’ll see an option for “who can watch this event” – you will want to set that to “only people with the private link”

3: After choosing "only people with the private link", an additional option will appear for “where can this event be embedded” – you then choose “only on sites I choose”

4: After choosing "only on sites I choose", paste in your custom Regfox domain (ex: https://MyDomain.Regfox.com). Hit save and make sure the domain is listed below.

Now your vimeo video will only be viewable to attendees who access your virtual event.

Note: With this setup, you won't see the video play in the Virtual Event Preview Mode, because that is hosted on a different domain. However, it will work as intended on the live page.

Dacast is a solid provider for livestream videos and on demand content. Similar to vimeo, Dacast allows you controls over the player and branding to be fully customized. They also permit you to restrict which domains your video can be played on. In Dacast, they call this referrer restrictions.

You can read / watch a tutorial on setting up these restrictions for Dacast here.

To set this up go through the following steps.

1: In your Dacast dashboard, click on the left side on preferences and then choose video security.

2: On the right side, there is a block to set Referrer Groups. This determines which websites are approved to view the video. Hit the Plus button to create a new referrer group.

3: Name the Referrer group - such as Regfox Virtual Event. Then in the Referrers List, paste in your Regfox domain (ex: https://MyDomain.regfox.com). Then hit save to finish.

4: When creating a new video, review the publish settings and make sure their Referrer Group is selected to Regfox Virtual Event. That ensures your video is only viewable in your Regfox's virtual event area.

Now your video or livestream is restricted to only attendees inside your virtual event.

Zoom naturally allows you to share the link with anyone who is in the zoom meeting, but by tweaking some of your Zoom settings you can allow only attendees in our Virtual Event area to be automatically dropped into the Zoom Meeting. All others will be placed in the waiting room.

To set this up:

1: In the web preferences for zoom, enable waiting rooms. (Whenever creating a new zoom meeting, you must require a waiting room for that meeting as it's not on by default).

2. Under "Waiting Room Options" click "Edit Options" and then select "Users who are not apart of allowed domains".

3. Enter the subdomain of your virtual event. (I.e. yoursubdomain.ticketspice.com). You can grab this url that is in your virtual event settings.

4: Make sure meeting passwords are OFF.

By doing this, any ticket holder will get direct access into the zoom meeting without any password or waiting room. If the guest copies and shares that meeting URL, their friend will be able to launch zoom, but will be stuck in the waiting room. So you waiting room becomes your scammer list in essence. :) But as long as you join from the Virtual Event itself, you are placed right in.